Payment and refunds

A short guide to paying for an ArmRec plan, getting access and when we refund. The full terms are in the Public offer (https://armrec.net/offer). For payment questions, write to [email protected].

Prices

  • ArmRec Plus (personal plan): $10 per year (447 ₴ for buyers in Ukraine)
  • Organization plan: $100 per year (4 468 ₴ for buyers in Ukraine)

Buyers in Ukraine pay in hryvnias at the official National Bank of Ukraine rate on the first day of the current month (on 2026-10-01: UAH 44.6819 per US dollar), rounded to a whole hryvnia. Buyers from other countries pay in US dollars. No VAT is charged: the seller is a single-tax payer and is not registered for VAT.

How to pay

LiqPayLiqPay

Sign in to your ArmRec account, choose a plan, read the terms, tick your consent and go to the secure page of the LiqPay payment service (JSC CB PrivatBank). You can pay with a Visa or Mastercard card, Apple Pay, Google Pay or Privat24. We never receive or store your card details.

You can also pay by a bank transfer in hryvnias to our IBAN: once you tick consent, the plan page in your account shows the details and the order code for the payment reference. Send the receipt to [email protected], and we switch the plan on once the funds arrive, usually within one business day.

After paying through LiqPay you receive an electronic fiscal receipt by email.

Getting access

There is nothing to deliver, as the service is electronic: the plan switches on in your account automatically once the payment is confirmed (for a bank transfer, once the funds arrive). A confirmation email with the plan, amount, term and conditions goes to your account's address.

A plan lasts one year from the day of payment. If you pay before your current plan ends, the new year is added to it, so no days are lost. There are no automatic charges on the website: we email you a reminder before your plan ends.

Refunds

Access opens right after payment, and before paying you agree to that with a separate tick. Payments for plans are therefore not refunded: once the service has started with your consent, the 14-day right of withdrawal no longer applies (Article 13(5) of the Law of Ukraine "On Consumer Protection").

We refund in full if: you were charged twice or by mistake; access did not open through our fault and we did not fix it within 3 business days of your request; or in other cases expressly required by law.

To request a refund in these cases, write to [email protected] from the email your account is registered with, stating the date and amount of the payment. Refunds go back to the same card, usually within 1-7 banking days depending on the bank.

Purchases in the mobile app

If you bought a plan in the app through the App Store or Google Play, the store is the seller. You can cancel automatic renewal in the store's subscription settings, and the store handles refund requests under its own rules.

Seller

  • Sole proprietor (FOP) Nazarii Bohdanovych Ivanytskyi
  • Taxpayer ID (RNOKPP): 3136304072
  • Place of registration: 15A Pymonenka St., Lviv, Ukraine
  • Email: [email protected]